Yes, there's a new name for HSBC.

Starting from now and onwards, SLOW shalt be thy name! Know what? Your crappy little service is slower than a herd of snails traveling through peanut butter! How's that?

Just so you know my husband and I are your unsatisfied clients who have to pay a sum of money due to your staffs' incompetency. We had signed our mortgage documents ages ago and everything was fine until our developer sent us a letter saying that they didnt get any single penny from the bank. We were not as mad as this and still could tolerate this predicament for a couple of days. We thought that there were still some documents that we failed to submit or what not.

When our loan agent told us there was nothing wrong actually with our documents that was where our blood went upstairs, you know! (cant help it, need to quote that!) Because you know what...we have to pay RM76 PER DAY as a fee for late withdrawal to our developer until they get that money from YOU and whose fault is that? Go figure!

We are your pissed off customers who think that this predicament is really, like, seriously, reflecting your work ethics. Please take note that your incompetency and inefficiency cost us a fortune and thank you so very much for keeping us waiting for NOTHING! That waiting for nothing damages our RM1300 already and it will increase to God knows how much more owing to your indescribable, irksome and despicable service/work ethics/whatever related to you, period!

p/s: We have been harassing (without fail) our loan agent and the so-called bank lawyer to at least give us some positive feedback regarding this. They have been giving us the same old cliche answer, "We have to wait for a reply from our HQ". Well, tell you what...eff that big time! As customers we dont want to listen to the same thing over and over again, got that? It implies that you guys memang x buat keje langsung. Nuff said!